Automate the detection, classification and resolution of system and application errors

While operating modern sophisticated systems, it is extremely difficult, if not impossible, to notice and resolve all system and application events as they occur. Applications may produce any number of logs, errors and output files. The operating system alone may generate thousands of messages every day. Often, serious production problems may be prevented if alerts are noticed and responded to in time.

The SPS/Alert Manager is designed to solve this common problem. It monitors system elements, reads messages originating from various systems, modules and applications and funnels the information to a single terminal. Message filters assure that only important information is passed to the operator. Critical alerts cannot be ignored; messages will remain posted on the screen until the problem is attended to, acknowledged and given a proper entry by the operator.

The SPS/Alert Manager automatically executes user-defined recovery and corrective procedures (macros or programs) and submits critical information to selected terminals, E-Mails etc.

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	Captures application messages and system events in real-time and reports critical conditions to the network control center
	Monitors: Running processes CPU utilization Page faults rate I/O rate Interrupt level Available memory System overhead of individual processes Communication lines status - DTR,CD, in/out of service Transaction processing rate Processing bottlenecks Application disk I/O distribution Terminal and device status Disk space utilization Application alerts (ON/2, TCAM, others) File Creation/Arrival events Any analyze_system meter User defined
	Classifies and reports only significant alerts and critical problems based on simple, user-defined filtering rules
	Automatically executes user-defined recovery procedures and creates a hands-free, self-correcting environment
	Allows assignment of any number of terminals as system or network consoles
	Enforces, tracks and reports operator acknowledgments to critical system alerts
	Sends alert messages to selected terminals
	Monitors application queuing activity, messages processed, messages pending, queue depth and transaction rate
	Provides configuration flexibility in supporting a variety of applications, system software, and interaction with other platforms

Default Settings

System Meters
Monitored Object	Warning Level	Critical Level
CPU	40%	80%
Empty-Idle	30%	10%
Memory Used	60%	80%
Paging Used	60%	80%
Critical I/O rate	Not Set	Not Set
Critical Page Faults	Not Set	Not Set
Critical Interrupts	Not Set	Not Set
Other Meters
Monitored Object	Warning Level	Critical Level
Disk Space Used	80%	90%
Disk Read Busy	40%	60%
Disk Write Busy	40%	60%
Disk I/O Rate	Not Set	Not Set
VOS Queues	100 msgs.	200 msgs.
Process(es)	Conditions: running / not-running on scdedule Resources: CPU, I/O rate, memory, page-faults, Interrupts, idle too long.
File Watchdog	Conditions: file arrived / created, file missing
VOS System Log (syserr)	Conditions: any user-supplied fltering / conditions.
VOS Security Log (syserr)	Conditions: any user-supplied fltering / conditions.
Application Logs	Conditions: any user-supplied fltering / conditions.

Frequently asked questions